ITQ detail

NVQ for IT Users (ITQ Level 2)

For information on other levels call 01832 732333

There are not many working environments that do not use IT today. Computers have become an essential tool for modern businesses to remain competitive and effective. However, if a user is not competent this can result in frustration for the employee and lack of productivity for the employer.

Who is this vocational qualification for?

· Candidates who use IT on a daily basis.

· Employees, self-employed or volunteers.

What is this training about?

· Flexible work-based training programme.

· Learn a wide range of skills/applications relevant to your role.

Our NVQs are designed to improve the effectiveness of your organisation by recognising a candidate’s skills gaps and then tailoring a programme to fill any gaps with quality training.

It is a modular course made up of one mandatory and a range optional units (the most relevant optional units can be selected according to a candidate’s individual role).

Mandatory unit

· Making selective use of IT

Optional units

· Operating a computer

· IT maintenance for users

· IT trouble-shooting for users

· IT security for users

· Artwork and imaging software

· Internet and intranets

· E-mailing

· Word processing software

· Spreadsheet software