|
NVQ in Retail Skills (Level 2) For information on other levels call 01832 732333
(please call for detailed information on other levels)
|
|
Who is it for?
· Candidates who are employed in the retail sector. · Those are already competent in basic retail skills · Those wanting to build a career in Retail
What is it about?
· The National Occupational Standards for retail, developed by Skillsmart Retail, are the focus of both the training and the accreditation of this NVQ. · Skills and competencies will be assessed and accredited against these Standards · Therefore a candidates personal development will be guided by these Standards. · The natural starting point for progression to one of the specialist pathways at NVQ Level 3 - Sales Professional, Visual Merchandising and Management.
It is a modular qualification made up of six units: one mandatory and five optional (the most relevant optional units can be selected according to a candidate’s individual role). The diverse range of available units reflects the diverse range of occupational functions within the retail sector.
As work-based training, our NVQs are designed to improve the effectiveness of your organisation by recognising a candidate’s skills gaps and then tailoring a programme to fill any gaps with quality training.
Mandatory Unit:
Working effectively in your retail team
Optional Units (under the subheadings: General; Food; Warehouse/Stock Control; Sales; Visual Merchandising; Miscellaneous):
General
B6 Processing customer orders for goods B7 Processing returned goods and materials C5 Providing information and advice to customers C6 Demonstrating products to customers C8 Processing payments for purchases C9 Processing payments and credit applications for purchases C10 Processing cash and credit transactions C36 Following point-of-sale procedures for age-restricted products C44 Providing a counter/take-away service (People 1st) D1 Giving customers a positive impression of yourself and your organisation D2 Supporting customer service improvements D3 Resolving customer service problems E6 Helping to maintain health and safety E7 Helping to keep the retail unit secure
Food
B10 Processing bake-off products for sale B11 Processing fish and shellfish for sale B12 Processing greengrocery products for sale B13 Finishing meat products by hand B17 Contributing to dough production control and efficiency B18 Selecting, weighing and measuring dough ingredients B19 Hand dividing, moulding and shaping fermented dough B21 Maintaining food safety while working with food
Warehouse/Stock Control
B3 Receiving materials and goods into storage B4 Putting goods and materials into storage B5 Keeping stock on sale at required levels
Sales
B9 Preparing products for sale to customers C2 Displaying stock to promote sales to customer C3 Helping customers choose products C4 Maximising product sales C35 Promoting beauty products to retail customers
Visual Merchandising
C18 Following guidelines for planning/preparing visual merchandising displays C19 Following guidelines for dressing visual merchandising displays C20 Ordering graphic materials for visual merchandising displays C21 Dismantling and storing visual merchandising displays C22 Making props for visual merchandising displays C23 Putting visual merchandising displays together
Miscellaneous
B23 Receiving driver-controlled deliveries of fuel on a petrol forecourt B24 Controlling deliveries of motor fuel on a forecourt C39 Processing the self-service dispensing and purchase of motor fuel C11 Assembling retail products in customer’s home/workplace C12 Promoting loyalty schemes to customers C17 Providing the lingerie fitting service C37 Helping customers to buy National Lottery products C40 Establishing customer needs and provide advice regarding tiling products C41 Advising customers on measuring and planning for the fixing of tiles C42 Advising customers on the fixing of tiles C43 Maintaining a display of cut flowers
For more information on NVQs, what they are and what funding is currently available:
contact Nene Learning today on 01832 732333 or info@nenelearning.com |
|
Contact Us |
|
NVQs |
|
Skills for Life |
|
Train to Gain |
|
Student links |
|
Home |
|
Advice & Guidance |
